www.bookpal.com.au

(Your shopping cart is empty)

Find quick answers to your questions below...
Why Use BookPal
• How do I design my book on my own
• How does BookPal create my book?
• How long does it take?
• I am a Publisher. What can BookPal do for me?
• I am not in Australia, can I still use BookPal?
• What is the minimum number I can order?
• Who is BookPal
• Why use BookPal
Self Publishing
• Am I tied to using BookPal?
• Difference between BookPal and a Printer?
• Difference between BookPal and a Publisher?
• Who retains the copyright?
• Why do I need a CiP number?
• Why do I need an ISBN?
• Why Self Publish
• Why use a BookPal ISBN
Book Marketing
• Can BookPal help me sell via other websites?
• How do I get paid?
• How do I setup a PayPal account?
• Where can I sell my book?
• Who dictates the price of my book?
Order Status
• Has my order shipped?
• How do I change quantities or cancel an item in my order?
• How do I track my order?
• My order never arrived.
• An item is missing from my shipment.
• My product is missing parts.
• When will my backorder arrive?
My Account
• How do I create an account?
• How do I edit my account information?
• How much is my shipping?
• I forgot my password.
• How do I return my product?
• I received the wrong product.
• What is your return policy?
• When will my order ship?
International Shipping
• Do you ship to my country?
• What are my payment choices?
• When will my order ship and what are my shipping charges?
• What is the return policy?
Guarantees
• Low Price Guarantee
• Privacy Policy
• Security
Pricing and Billing
• Do I have to pay sales tax?
• I have a question on my charges.
• I need a copy of my receipt/invoice.
• When will my credit appear on my account?
• When will my credit card be charged?
Buyer's Guide
• How do I buy/redeem a gift certificate?
• How do I find my product?
• How do I navigate the site?
• How do I use a coupon?
Additional Support
• How do I contact you?